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SMTP Authentication Security Setup
Entourage - Outlook Express Macintosh
Please note: Previously setup email accounts need only follow these instructions and make the change(s) highlighted in the image below.

1. Launch your Entourage/Outlook Express mail program
2. Go to the "Tools" menu - select "Accounts"
3. Click on the account you wish to change - select "Edit"
Entourage

4. Check if the "Sending Mail" area at bottom lists "mail.altitude800.com" or "mail.yourdomain.com" as shown below. If it refers to another mail server name, DO NOT CONTINUE, this does NOT apply to you. If it does apply to you, go to Step 5
5. Click on the box titled "Click here for advanced sending options" at the bottom of panel

6. Check the "SMTP server requires authentication" box
7. Click the box at the top left corner of that panel to close
8. Click "OK" to save changes
9. Repeat process for other accounts listed

10. Send a test e-mail message to yourself. Use the same password as when you login to get mail.

Please contact us if you need additional information.
SMTP Authentication Security Modification Index .||. Support Index

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