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SMTP Authentication Security Setup
Outlook 2002 (Office XP) Windows
Please note: Previously setup email accounts need only follow these instructions and make the change(s) highlighted in the image below. To setup a new email account with SMTP Authentication Security, please first review support for Configuring Your E-Mail Account.

1. Launch your Outlook 2002 (Office XP) mail program
2. Go to the "Tools" menu - select "Accounts"
3. Select "View or change existing accounts" then click "Next"
Outlook XP WIN

4. Click on the account you wish to edit and click on "Change" button on top right

5. Check if "Server Information" area at right lists "mail.altitude800.com" or "mail.yourdomain.com" as shown below. If it refers to another mail server name, do NOT continue, this does not apply to you. If it does apply to you, go to Step 6

6. Click on "More Settings" on the bottom right

7. Click on "Outgoing Servers" tab
8. Check "My outgoing server (SMTP) requires authentication" box

9. Click "OK" to save changes
10. Repeat process for other accounts listed
11. Send a test e-mail message to yourself. Use the same password as when you login to get mail.

Please contact us if you need additional information.
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