Frequently Asked Questions

• How do I create and configure my e-mail accounts?
• Can I check my email from another computer?
• Can I check my email using a web browser?
• How can I change my email account password or forwarding address?
• Can my email send an automated response, i.e. for vacation, etc.?
• How can I avoid SPAM email?
• How much e-mail can I receive?
• How many attachments can I send with my e-mail message?
• How do I make the SMTP Authentication Security change so I can send email from my account on the Altitude 800 server?
• How can I send email using Altitude 800 if my ISP blocks SMTP Port 25?
  

Virus / Security Alert Information

• Why am I receiving e-mails that claim I sent out a virus?
• How do I know what the latest virus threats are and which are hoaxes?
• What actions can I take to avoid viruses?

Web Site FAQ's

• How do I access my web site statistics and site traffic reports?
• Why don't I see the changes when my web pages are revised?

General FAQ's

• Can I send mass mailings or bulk e-mail?
• What are the Terms & Conditions of my service?